Privacy Policy

 Pixbo Private Staff Ltd (“Pixbo”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. Therefore this Privacy Policy explains how we collect, use, and safeguard your information when you engage with us—whether through our  Website, by email or telephone, or as part of our recruitment and placement services.

By accessing our services, you acknowledge and accept the practices outlined in this policy. In other words, your continued use of our services indicates agreement.

Who We Are

Pixbo Private Staff Ltd is a UK-based specialist private recruitment consultancy. We act as a data controller when handling personal data for the purposes of staff placements or client liaison.

Registered company name: Pixbo Private Staff Ltd. Company Number 16403177 
Contact address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF

Furthermore, you may reach us directly through the details provided under the Contact Us  section.

What Information We Collect

We collect personal information that is necessary to deliver our services, ensure compliance with legal obligations, and maintain the quality and integrity of our placements. In particular, depending on how you interact with us, we may collect:

From Clients:

• Name, contact details, home address (where relevant)
• Job specifications and household needs
• Payment or invoicing details

From Candidates:

• Full name, contact details, CV, cover letter, references
• Work history, qualifications, background checks (including enhanced DBS, right-to-work documentation)
• Any other information you provide during the registration or interview process

Automatically (Website Usage):

• IP address, browser type, device ID, referring URLs, and browsing data (via cookies)
• Analytics data to understand how our website is accessed and used

How We Use Your Information

We process your data only when we have a lawful basis under the UK General Data Protection Regulation (UK GDPR). Specifically this includes:

• Contractual necessity: To assess candidates, present suitable roles, or liaise with clients
• Consent: Where you’ve opted-in for marketing or submitted a CV
• Legitimate interests: To improve our services, manage relationships, or safeguard our operations
• Legal obligations: To comply with employment, tax, or safeguarding regulations

Examples of how we use your data:

• Match candidates to appropriate roles and introduce them to clients
• Verify references, qualifications, and employment eligibility
• Respond to enquiries and manage ongoing placements
• Improve our website and services via usage data

As a result, we are able to deliver a safe, reliable, and efficient service.

Sharing Your Information

We will never sell your personal data. However, we may share your information with:

• Verified clients (with your prior consent)
• Service providers who help us operate our business (e.g. email hosting, background check services)
• Professional advisers (legal, accounting, etc.)
  Government authorities or regulators where required by law (e.g. HMRC, DBS)

In addition, we take care to ensure these third parties comply with appropriate standards of data protection.

How We Store and Protect Your Data

Your data is stored securely on UK or GDPR-compliant servers. We implement appropriate organisational and technical measures to prevent unauthorised access, disclosure, or loss.

We retain personal data only as long as necessary. For example:

• Candidate data: typically up to 2 years after last contact or placement
• Client data: up to 6 years for contractual or tax compliance
• CVs or applications not progressed: up to 12 months, unless you request earlier deletion

Consequently, we avoid retaining personal data longer than needed.

Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Request correction of any inaccurate information
• Request erasure (‘the right to be forgotten’)
• Object to or restrict certain types of processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Accordingly, if you wish to exercise any of these rights, please Contact Us .

Cookies and Website Tracking

We use cookies to improve your browsing experience and analyse website usage. In addition you may control or disable non-essential cookies via your browser settings or cookie banner preferences.

Essential cookies help our website function. Analytical cookies allow us to review user interaction, while third-party cookies (e.g. Google Analytics) may collect anonymous usage data.

For this reason we recommend reviewing your preferences regularly. For full details, please see our Cookie Policy.

Children’s Data

We do not knowingly collect personal data from children under the age of 16. If , however, you believe we have inadvertently done so, please contact us immediately so we can remove it.

International Transfers

Some of our service providers (e.g. cloud or analytics tools) may process data outside the UK or EEA. Nevertheless where this occurs, we ensure that appropriate safeguards (such as standard contractual clauses) are in place to protect your data in accordance with UK GDPR.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or service practices. When this happens any material updates will be posted on our website with the revised “last updated” date.

Therefore we recommend reviewing this page periodically.

Contact Us

If you have any questions or wish to exercise your data rights, please contact:

Data Privacy Officer

Pixbo Private Staff Ltd

Contact Us

You also have the right to lodge a complaint with the ICO:

www.ico.org.uk